Telenor, one of Pakistan’s leading telecom companies, continuously strives to enhance the user experience by offering reliable services. In response to customer concerns regarding unnecessary balance deductions, Telenor has introduced the Telenor Balance Save Code, a convenient feature designed to block unwanted service subscriptions that deplete your balance without your consent. This guide provides comprehensive details on how to use the Telenor balance save code effectively.
How to Save Telenor Balance from Unwanted Deductions
Many users face unwanted balance deductions due to hidden service subscriptions such as ringtones, games, and news alerts. To address this, Telenor launched the balance save code, enabling users to prevent these deductions. This service does not affect essential services like calls, SMS, and internet usage but helps control unnecessary charges.
Steps to Activate Telenor Balance Save Code
1. Using USSD Code
The quickest and most straightforward method to activate the Telenor balance save service is by dialing the USSD code.
- Step 1: Open your mobile phone’s dialer and dial
*7799#
. - Step 2: Follow the on-screen instructions and confirm the activation request.
- Step 3: Once confirmed, you will receive a message from Telenor, ensuring that your balance save service has been successfully activated.
2. Using SMS
Another way to initiate the balance save service is via SMS.
- Step 1: Open your messaging app and type
BAL SAVE
. - Step 2: Send it to
7799
. - Step 3: You will receive a confirmation message regarding the successful activation of the service.
3. Using My Telenor App
The My Telenor App provides a user-friendly interface to manage your balance save settings.
- Step 1: Download and install the My Telenor App from Google Play Store or Apple App Store.
- Step 2: Register your Telenor number on the app.
- Step 3: Navigate to the “Packages” section and find the “Balance Bachat” package.
- Step 4: Subscribe to the Balance Bachat package to activate the balance save service.
Details of Balance Bachat Package
Package Name | Validity | Price | MBs |
---|---|---|---|
Balance Bachat | 30 Days | Rs. 6 | 300 MBs |
By subscribing to this package, you ensure that only essential services consume your balance, while unwanted subscriptions are blocked.
How to Unsubscribe from Telenor Balance Save Code
If you wish to discontinue the balance save service, you can unsubscribe using the following methods:
Method 1: Through My Telenor App
- Open the My Telenor App.
- Go to the “Account” section.
- View the list of active packages.
- Select the Balance Bachat package and choose the option to unsubscribe.
Method 2: Through USSD Code
- Dial
*7799#
and follow the prompts to unsubscribe from the balance save service.
Common Issues and Solutions
Despite activating the balance save service, if you still experience unexpected balance deductions, follow these steps:
Contact Telenor Customer Support
- Dial
345
from your Telenor number to connect with customer support. - Explain your issue to the representative and request a detailed review of your active services.
- The representative will assist in identifying and deactivating any hidden subscriptions causing balance deductions.
Monitor Your Subscriptions Regularly
To avoid future issues, regularly monitor your active subscriptions through the My Telenor App. This will help you stay updated on any new services that may have been activated on your number.
Benefits of Using Telenor Balance Save Code
- Prevention of Unwanted Deductions: The balance save code blocks hidden subscriptions that automatically deduct your balance.
- Better Financial Control: By eliminating unnecessary charges, users can better manage their telecom expenses.
- Convenience: The multiple methods available for activating and managing the balance save service make it accessible to all users.
- Enhanced Peace of Mind: Knowing that your balance is protected from unwanted deductions provides peace of mind.