Sui Northern Gas Pipelines Limited (SNGPL) has implemented proactive measures to ensure a continuous and adequate gas supply for consumers, particularly during critical meal preparation times such as Sehar, Iftar, and mid-day meal hours.
To accommodate the increased demand during peak meal times, SNGPL has optimized its gas distribution system, prioritizing domestic consumers who rely on gas for daily cooking needs.
The company has implemented real-time monitoring systems and pressure management protocols to maintain adequate supply levels.
SNGPL’s 24/7 Helpline for Consumer Support
SNGPL’s investment in modern infrastructure has significantly enhanced its ability to regulate and distribute gas efficiently.
Recognizing the importance of swift issue resolution, SNGPL has established a dedicated helpline (1199) for consumers to report any supply or pressure-related concerns. The company’s customer service team is available 24/7 to address queries, complaints, and emergencies.
Consumers are encouraged to immediately report any fluctuations in gas supply so that SNGPL can take prompt corrective action. The company has also introduced digital complaint registration systems, enabling customers to lodge complaints via online platforms for a more streamlined resolution process.
Apart from ensuring a stable gas supply for residential consumers, SNGPL has also taken measures to support industrial and commercial users.
Proactive Steps for Industrial and Commercial Users
By implementing sector-based allocation strategies, the company ensures that businesses receive adequate gas supplies without affecting household consumers.
As part of its long-term strategy, SNGPL is actively investing in new technologies to further enhance its gas distribution capabilities. Some of the key developments in progress include:
- Expansion of pipeline networks to accommodate growing consumer demand.
- Integration of AI-based monitoring systems for real-time pressure adjustments.
- Public awareness campaigns to educate consumers on efficient gas usage.
- Collaboration with energy experts to explore alternative solutions for sustainable gas management.
By adopting preventive maintenance strategies, the company minimizes supply disruptions and maximizes efficiency.
