Pakistan Telecommunication Company Limited (PTCL) has announced the launch of customer service for Sindhi Language through its 1218 hotline. The company initially planned to offer Sindhi Language Service earlier. However, the start was delayed due to COVID-19.
PTCL's philosophy is based on equality and respect for all and always strives to involve all customers of different ethnicities, races, cultures, religions and languages. PTCL spokeswoman Fariha Tahir Shah said: “As a national company, we focus on serving our customers across Pakistan and have worked to engage people from all segments.
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We will continue to seek similar opportunities in the future to systematically include other regional languages because we respect and own all regional languages. PTCL is committed to providing its customers with superior experience and satisfaction. “The Sindhi language was already under development, but unfortunately its use was delayed due to COVID-19 and the subsequent strict blocking of Sindh. After the introduction of the Sindhi language,
PTCL focuses on integrating other regional languages in the near future to ensure that its service does justice to people across the country. As PTCL adapts to the "new standard", it is expected that the national telecommunications provider will continue to explore new fronts in "information and communication technology" and use its resources for innovations to support the country in introducing new social and social aspects the economic era while the pandemic continues.
